"Switching wasn't just about escaping poor support and software glitches it was about partnering with a team that actually understands modern club management."

For any General Manager, your tee sheet and booking app are the lifeblood of the club. When Club Systems rolled out their recent updates, we like many other clubs saw service levels and system performance plummet. Crucial updates were regularly pushed on Friday afternoons with zero advance notice or release notes, leaving us to deal with crashes and frustrated members over the weekend. In this industry, when members can’t reliably book a tee time, they start looking at alternative clubs.

Moving to nooQ was a no-brainer, particularly when you look at their tee sheet analytics. Having live, real-time tracking of pace of play on the course is a game-changer. Beyond the course, the detailed breakdowns on how members utilise both the tee sheet and our wider facilities give us full operational visibility.

Where do I even start on anticipated benefits? The attention to detail across nooQ’s entire analytics platform is outstanding. Having raw, clear data at our fingertips is going to help us debunk a lot of the usual 'member myths' around course availability and usage with absolute facts.

Switching wasn't just about escaping poor support and software glitches it was about partnering with a team that actually understands modern club management.